Then get an estimate for your current device by clicking
Start on the trade-in screen.
Add the trade-in kit and new Pixel phone, watch, or tablet to your cart and place the order.
Once your new Pixel arrives, you can transfer data to it before sending back your old phone, watch, or tablet.
Don’t forget to factory reset the old device, too.
Ship it to our third-party partner along with the prepaid trade-in kit you receive in the mail.
Once it’s received, you’ll get an email confirming your trade-in value.
Then get an estimate for your current device by clicking
Start on the trade-in screen.
Add the trade-in kit and new Pixel phone, watch, or tablet to your cart and place the order.
Once your new Pixel arrives, you can transfer data to it before sending back your old phone, watch, or tablet.
Don’t forget to factory reset the old device, too.
Ship it to our third-party partner along with the prepaid trade-in kit you receive in the mail.
Once it’s received, you’ll get an email confirming your trade-in value.
Once our trade-in partner receives your old device, we’ll inspect it and verify its condition matches what you told us at the time of purchase. If everything checks out, we’ll credit your original purchase method. If the condition of your device doesn’t match what you described, a new estimated trade-in value will be credited back to you unless during your purchase you chose to receive your old device back without credit if its condition doesn’t match what you described.
Refund is based on (and paid after) the device received matches the description you provided at time of estimate (manufacturer, model, whether it turns on, whether it has screen damage, etc). The refund will be issued to the form of payment you used for the order. If the trade-in refund exceeds the cost of your new Pixel device: The excess amount will be provided as Store Credit. Devices sent for trade-in must be received within 30 days of receiving your new device, provided the purchased device has not been returned during that time.
Please note that phones reported lost or stolen, phones found to be counterfeit, phones that don’t power on/off, and phones that are not factory reset when received will also not be accepted for trade-in, and may not be returned due to safety issues and local regulatory requirements.
- Confirmed: You started the trade-in process and got an email confirmation.
- Device assessed: We’ve sent you an email with the value of your old device.
- Canceled: You canceled your trade-in before you got your kit.
Once our trade-in partner receives your old device, we’ll inspect it and verify its condition matches what you told us at the time of purchase. If everything checks out, we’ll credit your original purchase method. If the condition of your device doesn’t match what you described, a new estimated trade-in value will be credited back to you unless during your purchase you chose to receive your old device back without credit if its condition doesn’t match what you described.
Refund is based on (and paid after) the device received matches the description you provided at time of estimate (manufacturer, model, whether it turns on, whether it has screen damage, etc). The refund will be issued to the form of payment you used for the order. If the trade-in refund exceeds the cost of your new Pixel device: The excess amount will be provided as Store Credit. Devices sent for trade-in must be received within 30 days of receiving your new device, provided the purchased device has not been returned during that time.
Please note that phones reported lost or stolen, phones found to be counterfeit, phones that don’t power on/off, and phones that are not factory reset when received will also not be accepted for trade-in, and may not be returned due to safety issues and local regulatory requirements.
- Confirmed: You started the trade-in process and got an email confirmation.
- Device assessed: We’ve sent you an email with the value of your old device.
- Canceled: You canceled your trade-in before you got your kit.
Take a look around.
from the Google Store.