Help is on the way.
Get your connected home products up and running quickly with a Pro* installation expert.
Buying a device now? Select "add professional installation" at checkout. Want to speak with an expert? Call 1-833-ONTECH2
Already have a device?
Help is on the way.
Get your connected home products up and running quickly with a Pro* installation expert.
Buying a device now? Select "add professional installation" at checkout. Want to speak with an expert? Call 1-833-ONTECH2
Already have a device?
Here’s what you can expect.
Save on installation when you purchase multiple products.
Add eligible items to your cart, and schedule after checkout.
Already have a device? Book now with OnTech.
Already have a device? Book now with OnTech.
If you already have a Nest device and are looking for installation only, you can book a pro directly through Google’s installation partner, OnTech, with same and next-day appointments nationwide.
- If you cancel more than 24 hours before your appointment, you’ll get a full refund.
- If you cancel between 24 and 2 hours before, you’ll get a refund minus a $15 cancellation fee.
- If you cancel less than 2 hours before, there will be no refund.
- Removal of your existing thermostat
- Installation and pairing of the Nest thermostat on a standard, compatible HVAC system. You can check compatibility of your HVAC system here
- A test to ensure that the thermostat is correctly installed and functioning properly
- An introduction to the thermostat and the Nest app, and a demonstration of how they work
- Removal of your old smoke alarm (if you have one)
- Installation and pairing of your Nest Protect (Wired or Wireless)
- A test to ensure that the Nest Protect is correctly installed and functioning properly
- An introduction to the Nest Protect and Nest app, and a demonstration of how they work
What’s not included?
- Nest Protect (Wired) installation assumes the use of existing wiring and does not include running new wiring
- Removal of your existing lock
- Drilling a deadbolt hole if one doesn’t exist or if your current hole isn’t large enough
- Installation and pairing of the Nest x Yale lock
- A test to check that the lock is aligned and operates properly
- An introduction to the Nest x Yale lock and the Nest app, and a demonstration of how they work
- Removal of your existing doorbell
- Installation and pairing of the Nest Doorbell and Nest chime connector. If required, a 16-24 VAC transformer is included as well
- A doorbell test to check that the Nest Doorbell is correctly installed
- An introduction to the Nest Doorbell and the Nest app, and a demonstration of how they work
- Note: Requires an existing wired doorbell
What if I have a wireless doorbell, or no doorbell at all?
- Nest Doorbell is a wired doorbell, designed to replace existing wired doorbells. You should not purchase Pro* installation on Google Store if you have a wireless doorbell, or no doorbell at all.
- Assessment of the best location for your Nest camera
- Installation and setup of your Nest camera in either a battery or wired configuration
- A test to check that the Nest camera is correctly installed and the video streaming is working correctly
- An introduction to the Nest camera and the Google Home app, and a demonstration of how they work
- Note: If an outdoor wired installation is preferred, then you are responsible for purchasing a Nest weatherproof cable accessory before your installer arrives. There must be an existing accessible outlet within 5-10 meters of the installation location.
- Note: If an indoor wired installation is preferred, there must be an existing accessible outlet within 3ft of the installation location.
If you already have a Nest device and are looking for installation only, you can book a pro directly through Google’s installation partner, OnTech, with same and next-day appointments nationwide.
- If you cancel more than 24 hours before your appointment, you’ll get a full refund.
- If you cancel between 24 and 2 hours before, you’ll get a refund minus a $15 cancellation fee.
- If you cancel less than 2 hours before, there will be no refund.
- Removal of your existing thermostat
- Installation and pairing of the Nest thermostat on a standard, compatible HVAC system. You can check compatibility of your HVAC system here
- A test to ensure that the thermostat is correctly installed and functioning properly
- An introduction to the thermostat and the Nest app, and a demonstration of how they work
- Removal of your old smoke alarm (if you have one)
- Installation and pairing of your Nest Protect (Wired or Wireless)
- A test to ensure that the Nest Protect is correctly installed and functioning properly
- An introduction to the Nest Protect and Nest app, and a demonstration of how they work
What’s not included?
- Nest Protect (Wired) installation assumes the use of existing wiring and does not include running new wiring
- Removal of your existing lock
- Drilling a deadbolt hole if one doesn’t exist or if your current hole isn’t large enough
- Installation and pairing of the Nest x Yale lock
- A test to check that the lock is aligned and operates properly
- An introduction to the Nest x Yale lock and the Nest app, and a demonstration of how they work
- Removal of your existing doorbell
- Installation and pairing of the Nest Doorbell and Nest chime connector. If required, a 16-24 VAC transformer is included as well
- A doorbell test to check that the Nest Doorbell is correctly installed
- An introduction to the Nest Doorbell and the Nest app, and a demonstration of how they work
- Note: Requires an existing wired doorbell
What if I have a wireless doorbell, or no doorbell at all?
- Nest Doorbell is a wired doorbell, designed to replace existing wired doorbells. You should not purchase Pro* installation on Google Store if you have a wireless doorbell, or no doorbell at all.
- Assessment of the best location for your Nest camera
- Installation and setup of your Nest camera in either a battery or wired configuration
- A test to check that the Nest camera is correctly installed and the video streaming is working correctly
- An introduction to the Nest camera and the Google Home app, and a demonstration of how they work
- Note: If an outdoor wired installation is preferred, then you are responsible for purchasing a Nest weatherproof cable accessory before your installer arrives. There must be an existing accessible outlet within 5-10 meters of the installation location.
- Note: If an indoor wired installation is preferred, there must be an existing accessible outlet within 3ft of the installation location.
*
Google does not perform your Pro installation and has no responsibility or liability for the installation. We partner with Handy and OnTech, who are independent of Google. Handy is a platform for home services that connects individuals to professional installation partners, including OnTech, who will install your Google Nest Products. The professional installer connected to you is not an employee, subcontractor, or agent of Google. For your convenience you can pay for your installation through Google Store, but Google accepts the payment on behalf of Handy, whose network of licensed installers perform the installation.
Take a look around.
from the Google Store.