Google Store trade-in programGet the Pixel you want, plus a trade‑in credit.Choose your new device today and get a credit when you trade in your old one – right from home.
Trade in your device without leaving home.
We’ll mail you a trade-in kit with a prepaid label.
Once we get your old device, credit is issued to the form of payment.
Your old device will be recycled or given to a new owner.
Now accepting the following:
You’re three steps away from a trade-in credit.
Buy a new Pixel and start your trade-in.

Step 1

Pick your new Pixel.

Start your trade-in when you add your new Pixel device to your cart.

Step 2

Transfer your data.

When your new Pixel arrives, transfer your data. Then, factory reset your old device.

Step 3

Send your old device.

Ship it back with your prepaid trade-in kit. Your trade-in value will be emailed once your old device is received and inspected.
Upgrade your device today.
Frequently asked questions.What is Google Store trade-in?
It’s our trade-in program that can help you get the latest Pixel device from Google. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. You can get all this done online at the Google Store, making it convenient for you to complete your transaction all in one place.
How does it work?
We’ve made it easy to trade in an eligible device online. During your purchase of a new Pixel device, select “Start trade-in” on the “trade-in” screen. Just answer a few questions regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value. If you accept the trade-in estimate online and complete your purchase, we’ll arrange for you to send your old device to our trade-in partner. You will receive your new device before returning the old one, which gives you time to set the new one up.

Once our trade-in partner receives your old device, we’ll inspect it and verify its condition matches what you told us at the time of purchase. If everything checks out, we’ll credit your original purchase method. If the condition of your device doesn’t match what you described, a new estimated trade-in value will be credited back to you unless during your purchase you chose to receive your old device back without credit if its condition doesn’t match what you described.

How will the value of my old device be credited to me?
A credit card refund is only available if a Pixel device is purchased.

Refund is based on (and paid after) the device received matches the description you provided at time of estimate (manufacturer, model, whether it turns on, whether it has screen damage, etc). The refund will be issued to the form of payment you used for the order. If the trade-in refund exceeds the cost of your new Pixel device: The excess amount will be provided as Store Credit. Devices sent for trade-in must be received within 30 days of receiving your new device, provided the purchased device has not been returned during that time.