Save more with failure to locate coverage.
Add Preferred Care to your Pixel 8, Pixel 8 Pro or Google Pixel Watch 2, and get added peace of mind if your device cannot be located.
Save more with failure to locate coverage.
Add Preferred Care to your Pixel 8, Pixel 8 Pro or Google Pixel Watch 2, and get added peace of mind if your device cannot be located.
Which devices are eligible for Preferred Care?
Pixel 8 Pro
The best of Google. Even more pro.
CA$15 per month/CA$329 for 2-year coverage
Pixel 8
A whole new level of helpful.
CA$10 per month/CA$209 for 2-year coverage
Google Pixel Watch 2
Help by Google. Health by Fitbit. Made for you.
CA$5 per month/CA$119 for 2-year coverage
Pixel 7a
Built to perform. Priced just right.
CA$6 per month/ CA$129 for 2-year coverage
Pixel Tablet
Help in your hand. And at home.
CA$6 per month/ CA$129 for 2-year coverage
Pixel 7 Pro
The all-pro Google phone.
CA$11 per month / CA$249 for two-year coverage
Pixel 7
Simply powerful. Super helpful.
CA$9 per month / CA$199 for two-year coverage
How it works.
When you buy an eligible device from the Google Store, you can also purchase a Preferred Care plan. For more info, go to the Help Centre.
Enroll your eligible device.
Add Preferred Care at checkout or enrol within 30 days from your purchase date under My account. Your coverage period starts when your eligible device is dispatched.
Figure out if your damage is covered.
Plans include accidental damage like drops, liquid spills and cracks, plus mechanical or electrical breakdowns after the manufacturer's warranty expires.
Make a claim online or over the phone.
File a claim within the timeframe indicated in your Preferred Care plan. If your claim is approved for a replacement, a new device will be sent to you.
How it works.
When you buy an eligible device from the Google Store, you can also purchase a Preferred Care plan. For more info, go to the Help Centre.
Enroll your eligible device.
Add Preferred Care at checkout or enrol within 30 days from your purchase date under My account. Your coverage period starts when your eligible device is dispatched.
Figure out if your damage is covered.
Plans include accidental damage like drops, liquid spills and cracks, plus mechanical or electrical breakdowns after the manufacturer's warranty expires.
Make a claim online or over the phone.
File a claim within the timeframe indicated in your Preferred Care plan. If your claim is approved for a replacement, a new device will be sent to you.
1
For the Preferred Care monthly coverage plan, your devices include 4 years (Pixel 6a) or 2 years (Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro) of hardware failure coverage after the one-year manufacturer warranty expires, and up to 2 product damage claims in a rolling 12-month period beginning with the date of the first repair or replacement. For the Preferred Care upfront plan, your device protection includes 1 year of hardware failure coverage (after the one-year manufacturer warranty expires) and up to 2 product damage claims per coverage term or 2 in a rolling 12-month period based on device. The service contract provider in Canada is Google Canada Corp. The service contract in Canada is administered by the Federal Warranty Service Corporation. Federal Warranty Service Corporation operates under the name of Assurant. Assurant is a registered trademark of Assurant, Inc. Please see Sample Terms and Conditions for full details on Obligors, benefits, limitations and exclusions.
2
Only available on eligible devices. Not available in Quebec.
3
If your claim is approved, your replacement phone will be dispatched with next-working-day service (excluding weekends).
4
Cracked screen-only repair applies when service is available and provided through our participating walk-in centres. Walk-in centres are not available in every province or territory. Visit Mobilklinik to check the list of locations.
5
Total number of authorised repair centers across Canada.
*
Plus applicable taxes