Consultations

Expert advice, whenever you need it.

Curious about Google products or not sure what you need?
Talk to one of our connected-home specialists anytime. It’s free.

Call (855) 668-3242

In person advice available now in
select cities.

Tell us what’s on your mind.

Just moved into a new place? Want to keep an eye on the kids? We’ll tailor the chat to your goals or just talk about what’s possible.

Family and Pets

Check on your dog in the backyard, know when kids get home and just worry less.

New Home

Whether you just moved or renovated, we can help make your new home work the way you want it to.

Safety and Security

Get peace of mind and protect your home with connected cameras, locks, smoke detectors and more.

Home Automation

Connect Nest devices with compatible lights, appliances and more to control your home without lifting a finger.

Wi-Fi Check-up

We’ll help test the network strength and speed around your home, and show you how to make it better.

Something Else?

Get help with specific goals or let us inspire you with what’s possible with a connected home.

Family and Pets

Check on your dog in the backyard, know when kids get home and just worry less.

New Home

Whether you just moved or renovated, we can help make your new home work the way you want it to.

Safety and Security

Get peace of mind and protect your home with connected cameras, locks, smoke detectors and more.

Home Automation

Connect Nest devices with compatible lights, appliances and more to control your home without lifting a finger.

Wi-Fi Check-up

We’ll help test the network strength and speed around your home, and show you how to make it better.

Something Else?

Get help with specific goals or let us inspire you with what’s possible with a connected home.

All consults include personal advice for you and your home.

We’ll suggest the best products for what you want to do, from entertainment to home security.

Make sure everything works in your home.

We’ll check out any technical requirements, from wiring to Wi-Fi, so there are no set-up surprises.

Get the most energy efficiency and value.

Discover offers and rebates available in your area, plus get tips for saving on your bills.

All consults include personal advice for you and your home.

We’ll suggest the best products for what you want to do, from entertainment to home security.

Make sure everything works in your home.

We’ll check out any technical requirements, from wiring to Wi-Fi, so there are no set-up surprises.

Get the most energy efficiency and value.

Discover offers and rebates available in your area, plus get tips for saving on your bills.

Discover how our products make things a little simpler.

We can tell you about all of the Nest products, from cameras, doorbells, smoke detectors and locks, to smart speakers and content streaming sticks.

Discover how our products make things a little simpler.

We can tell you about all of the Nest products, from cameras, doorbells, smoke detectors and locks, to smart speakers and content streaming sticks.

Frequently asked questions.

What does the consultation call cover?

Our specialists are available to help find the right products for you. Over the phone they can help you as follows.

Help you test your Wi-Fi speed and check your wiring to make sure your home is compatible for connected home devices.

Recommend products and product combinations based on your needs.

Help set up your Google account, download any apps needed and connect your devices to your account.

Advise on any offers or rebates in your area so you get the best deals.

What does it cost? Do I have to buy anything?

This is a complimentary service Google offers to educate customers on the benefits of our products, especially when they work together. Our specialists are not paid on commission so there is no pressure to buy.

What products does the specialist cover?

We specialize in Nest and Google products, and may also recommend others from our partners based on your needs.

Products include:

Nest cameras, alarms, doorbells & locks

Nest thermostats & smoke alarms

Google Home, Google Mini and Nest Hub

Chromecast and Google Wifi

What can you help me do?

The appointment will be tailored to your needs and goals.

Some common topics are:

Home security

Energy savings

Home automation and helpfulness

Keeping an eye on family and pets

New home or remodeling update

Help evaluating different phones

Can I purchase recommended products during the call?

After the consult, you will receive a link to a shopping cart containing the items discussed during the consult to purchase online if you like.

Can you help me with devices I already own?

Yes, we can show you how to integrate existing devices into your connected home plan and do basic troubleshooting. However, if you’re having technical problems please reach out to customer service.

Do you handle technical support for devices I already own?

No. Please reach out to [customer service](https://support.google.com/store/?hl=en#topic=3237699) if you’re having a technical issue.

How long does the consult take?

The average call is 20 minutes but we can take as long as you need.