Protect any of these devices with Preferred Care.
How it works.
You can purchase a Preferred Care plan for your eligible device when you buy it from the Google Store or through the check eligibility page after purchasing it from a retail partner. For more info about Preferred Care, go to the Help Center.
Enroll your eligible device.
Add Preferred Care at checkout or enroll within 30 days of your purchase date under My Account. Your coverage period begins when you enroll in Preferred Care, or when your device is shipped.
For devices purchased from retail partners, check eligibility and add Preferred Care coverage. Your coverage period starts on the date you enroll in Preferred Care.
Check what’s covered.
Plans include accidental damage like drops, liquid spills, and cracks, plus mechanical or electrical breakdowns after the manufacturer’s warranty expires.
Repair or replace your device.
File a claim online or by phone. If approved for a replacement, a new device will be shipped to you.
How it works.
You can purchase a Preferred Care plan for your eligible device when you buy it from the Google Store or through the check eligibility page after purchasing it from a retail partner. For more info about Preferred Care, go to the Help Center.
Enroll your eligible device.
Add Preferred Care at checkout or enroll within 30 days of your purchase date under My Account. Your coverage period begins when you enroll in Preferred Care, or when your device is shipped.
For devices purchased from retail partners, check eligibility and add Preferred Care coverage. Your coverage period starts on the date you enroll in Preferred Care.
Check what’s covered.
Plans include accidental damage like drops, liquid spills, and cracks, plus mechanical or electrical breakdowns after the manufacturer’s warranty expires.
Repair or replace your device.
File a claim online or by phone. If approved for a replacement, a new device will be shipped to you.
The following Pixel devices can be purchased with Preferred Care monthly payments:
Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel Watch 3 (41mm), Pixel Watch 3 (45mm), Pixel 8a, Pixel 8, Pixel 8 Pro, Pixel Watch 2, Pixel Tablet, Pixel 7a, Pixel Fold, Pixel 7, Pixel 7 Pro, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 5a
The following Fitbit devices can be purchased with Preferred Care two-year, upfront payment:
Fitbit Ace 3, Fitbit Ace LTE, Fitbit Sense 2, Fitbit Versa 4, Fitbit Charge 6, Fitbit Luxe, Fitbit Inspire 3
The following Pixel devices can be purchased with Preferred Care monthly payments:
Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel Watch 3 (41mm), Pixel Watch 3 (45mm), Pixel 8a, Pixel 8, Pixel 8 Pro, Pixel Watch 2, Pixel Tablet, Pixel 7a, Pixel Fold, Pixel 7, Pixel 7 Pro, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 5a
The following Fitbit devices can be purchased with Preferred Care two-year, upfront payment:
Fitbit Ace 3, Fitbit Ace LTE, Fitbit Sense 2, Fitbit Versa 4, Fitbit Charge 6, Fitbit Luxe, Fitbit Inspire 3
1
The Service Contract Provider is Federal Warranty Service Corporation in all states except in California where the Provider is Sureway, Inc.; in Florida where the Provider is United Service Protection, Inc., and in Oklahoma where the Provider is Assurant Service Protection, Inc. Please see sample Terms and Conditions for full details on Obligors, benefits, limitations and exclusions. There’s no limit to covered mechanical/electrical breakdown claims. If you purchased Preferred Care Monthly Coverage the claim limit for accidental damage coverage is up to two covered claims in a rolling 12-month period, beginning with the date of the first repair or replacement. If you purchased the Preferred Care 2-year coverage plan there is a claim limit of up to 2 accidental damage claims or 2 accidental damage claims in a rolling 12-month period based on the date of first repair or replacement based on device.
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If your claim is approved, your replacement phone will be shipped with next business day service (excluding weekends).
3
Walk-in centers not available in every state. Check walk-in locations.
4
Location sharing is dependent on network connectivity and other factors and may not be reliable in an emergency or available in all areas. Airplane mode disables location sharing. Location sharing is available only for users with a supervised Google Account and Ace Pass. To locate your child’s device, it must be powered on, recently active, and connected to the internet. Fitbit Ace Pass is a paid data plan that is required to access most features. Valid form of payment and Google Account required. Ace Pass renews until you cancel. Cancel anytime. No refunds for partial billing periods. See g.co/fitbitace/info for more information.
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0% APR with Google Store Financing on Phone and Qualifying Purchases: Google Store Financing is a credit card issued and serviced solely by Synchrony Bank and can be used only for purchases at store.google.com. Credit card application decisions are made solely by Synchrony Bank. 0% APR with equal monthly payments is available every day on Phone Purchases (as defined in the credit card agreement). At times, we may offer Equal Pay Financing promotions with 0% APR on identified Qualifying Purchases (and all other items purchased in the same sales transaction). No interest will be charged on Phone Purchases or Qualifying Purchases and equal monthly payments are required equal to the total Phone or Qualifying Purchase amount divided by the number of months in the applicable promotional period, rounded to the whole cent. Any estimated monthly payments shown on a Phone Purchase or Qualifying Purchase may be shown rounded to the next whole dollar (for ease of display) or may be shown rounded to the whole cent. See your billing statement for your actual equal monthly payment required, which will be rounded to the whole cent. If you make your payments by the due date each month, the monthly payment (adjusted for taxes, delivery and any other items purchased in the same sale transaction) should allow you to pay off the Phone Purchase or Qualifying Purchase within the number of months advertised if this balance is the only balance on your account during the promotional period. If you have other balances on your account, this monthly payment will be added to the monthly payment applicable to those balances. New Accounts as of 6/27/24: Purchase APR for Phone Purchases 0.00%. Purchase APR for Other Purchases 34.99%. Penalty APR 39.99%. Min Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.