Get help with your Pixel

Quick and easy help with all things Pixel

Get help with your Pixel

Quick and easy help with all things Pixel
A person holding a light blue Pixel phone
A person holding a light blue Pixel phone
Get started
Get help with your Pixel
Get help with orders and devices
Get accessibility help
Get started
Get help with your Pixel
Get help with orders and devices
Get accessibility help

Get started

Switch from an iPhone® to a Pixel phone

6 steps

Switch from an Android phone to a Pixel phone

5 steps

Switch from an iPhone® to a Pixel phone

6 steps

Switch from an Android phone to a Pixel phone

5 steps
  • Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
    Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
    Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
    Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone

    Guidebooks

    Get help setting up your Pixel phone with our step-by-step visual guide.
  • A front facing phone with a blue and grey screen design
    A front facing phone with a blue and grey screen design
    A front facing phone with a blue and grey screen design
    A front facing phone with a blue and grey screen design

    Pixel Simulator

    Explore the look and feel of your Pixel phone and try out new features with our interactive simulator.
  • The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
    The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
    The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
    The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips

    My Pixel

    My Pixel is your all-in-one app for personalised Pixel support, education and shopping experiences.
  • A tablet in white displaying the YouTube logo
    A tablet in white displaying the YouTube logo
    A tablet in white displaying the YouTube logo
    A tablet in white displaying the YouTube logo

    Google Help channel

    Watch videos to learn more about new features and troubleshoot issues on your Pixel phone.
Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone
Illustration of a smartphone displaying an app icon and text showing how to access step-by-step visual guides for your Pixel phone

Guidebooks

Get help setting up your Pixel phone with our step-by-step visual guide.
A front facing phone with a blue and grey screen design
A front facing phone with a blue and grey screen design
A front facing phone with a blue and grey screen design
A front facing phone with a blue and grey screen design

Pixel Simulator

Explore the look and feel of your Pixel phone and try out new features with our interactive simulator.
The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips
The back, front, and side views of a blue Pixel phone, with the front screen displaying the MyPixel app interface for managing the device and exploring tips

My Pixel

My Pixel is your all-in-one app for personalised Pixel support, education and shopping experiences.
A tablet in white displaying the YouTube logo
A tablet in white displaying the YouTube logo
A tablet in white displaying the YouTube logo
A tablet in white displaying the YouTube logo

Google Help channel

Watch videos to learn more about new features and troubleshoot issues on your Pixel phone.

Get help with your Pixel

Trade in your old device

Trade in your old device

Check your Google Store order status

Check your Google Store order status

Check or update Android version

Check or update Android version

Pixel update schedule

Pixel update schedule

Pixel phone tech specs

Pixel phone tech specs

Image shows a hand holding a slim Pixel phone
Image shows a hand holding a slim Pixel phone
Image shows a hand holding a slim Pixel phone
Image shows a hand holding a slim Pixel phone

Pixel community

A partially open foldable Pixel phone
A partially open foldable Pixel phone
A partially open foldable Pixel phone
A partially open foldable Pixel phone

24/7 agent availability

Two hands, each holding a Pixel phone facing each other
Two hands, each holding a Pixel phone facing each other
Two hands, each holding a Pixel phone facing each other
Two hands, each holding a Pixel phone facing each other

Visit the Warranty Centre

Two people on a couch looking at a Pixel phone together.
Two people on a couch looking at a Pixel phone together.

Help Centre

Get help with troubleshooting, trade-ins, existing orders, returns, repairs and replacements.
A person's hands holding a light blue Pixel phone.
A person's hands holding a light blue Pixel phone.

Setup help

Need help setting up your Pixel device? We provide customers with free online setup support over the phone and via chat.
Two people on a couch looking at a Pixel phone together.
Two people on a couch looking at a Pixel phone together.

Help Centre

Get help with troubleshooting, trade-ins, existing orders, returns, repairs and replacements.
A person's hands holding a light blue Pixel phone.
A person's hands holding a light blue Pixel phone.

Setup help

Need help setting up your Pixel device? We provide customers with free online setup support over the phone and via chat.

Get help with orders and devices

White shopping bag with Google logo

Shopping and orders

Beige Pixel Watch

Pixel Watch

A set of Pixel Buds in porcelain

Pixel Buds

A Pixel Tablet with active display

Pixel Tablet

Get accessibility help

Accessibility Menu

Use accessibility aids on your device
Two hands holding two different models of Pixel phones.
Two hands holding two different models of Pixel phones.

Get accessibility help

Disability support for Pixel users

Accessibility Menu

Use accessibility aids on your device
Two hands holding two different models of Pixel phones.
Two hands holding two different models of Pixel phones.

Get accessibility help

Disability support for Pixel users

Want to explore further?

Uncover more valuable content on our support home page.

Want to explore further?

Uncover more valuable content on our support home page.