Protect any of these devices with Preferred Care.
How it works.
You can purchase a Preferred Care plan for your eligible device when you buy it from the Google Store or through the check eligibility page after purchasing it from a retail partner. For more info about Preferred Care, go to the Help Center.
Enroll your eligible device.
Add Preferred Care at checkout or enroll within 30 days of your purchase date under My Account. Your coverage period begins when you enroll in Preferred Care, or when your device is shipped.
For devices purchased from retail partners, check eligibility and add Preferred Care coverage. Your coverage period starts on the date you enroll in Preferred Care.
Check what’s covered.
Plans include accidental damage like drops, liquid spills, and cracks, plus mechanical or electrical breakdowns after the manufacturer’s warranty expires.
Repair or replace your device.
File a claim online or by phone. If approved for a replacement, a new device will be shipped to you.
How it works.
You can purchase a Preferred Care plan for your eligible device when you buy it from the Google Store or through the check eligibility page after purchasing it from a retail partner. For more info about Preferred Care, go to the Help Center.
Enroll your eligible device.
Add Preferred Care at checkout or enroll within 30 days of your purchase date under My Account. Your coverage period begins when you enroll in Preferred Care, or when your device is shipped.
For devices purchased from retail partners, check eligibility and add Preferred Care coverage. Your coverage period starts on the date you enroll in Preferred Care.
Check what’s covered.
Plans include accidental damage like drops, liquid spills, and cracks, plus mechanical or electrical breakdowns after the manufacturer’s warranty expires.
Repair or replace your device.
File a claim online or by phone. If approved for a replacement, a new device will be shipped to you.
1
The Service Contract Provider is Federal Warranty Service Corporation in all states except in California where the Provider is Sureway, Inc.; in Florida where the Provider is United Service Protection, Inc., and in Oklahoma where the Provider is Assurant Service Protection, Inc. Please see sample Terms and Conditions for full details on Obligors, benefits, limitations and exclusions. There’s no limit to covered mechanical/electrical breakdown claims. If you purchased Preferred Care Monthly Coverage the claim limit for accidental damage coverage is up to two covered claims in a rolling 12-month period, beginning with the date of the first repair or replacement. If you purchased the Preferred Care 2-year coverage plan there is a claim limit of up to 2 accidental damage claims or 2 accidental damage claims in a rolling 12-month period based on the date of first repair or replacement based on device.
2
If your claim is approved, your replacement phone will be shipped with next business day service (excluding weekends).
3
Walk-in centers not available in every state. Check walk-in locations.
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0% APR with equal monthly payments on phone purchases: Google Store Financing is a credit card account issued and serviced solely by Synchrony Bank and can be used only for purchases at store.google.com. Credit card application decisions are made solely by Synchrony Bank. The estimated monthly payment shown on any phone purchase may be rounded up to the next whole dollar or may be shown rounded to the whole cent, but in either event only applies with the use of a Google Store Financing credit card account. See your billing statement for your actual equal monthly payment required, which will be rounded to the whole cent. If you make your payments by the due date each month, the monthly payment (adjusted for taxes, shipping and any other items purchased in the same sales transaction) should allow you to pay off the phone purchase within the number of months advertised if this balance is the only balance on your account during that time period. If you have other balances on your account, this monthly payment will be added to the monthly payment applicable to those balances. For new accounts: Phone purchases (any transaction that includes a phone) APR is 0.00%. All other (regular) purchase APR is 29.99%. Minimum interest charge is $2.00. APRs are accurate as of 10/01/22. Subject to credit approval.